Privacy Policy

Who we are

Classic Pressure Washing & Window Cleaning is a residential and commercial exterior cleaning company based in Orange City, FL. When this policy says "we," "us," or "our," it means Classic Pressure Washing & Window Cleaning.

This policy applies to information collected through our website at https://classicpressurewashing.com, our contact forms, phone calls, and in-person interactions.

Information we collect

We collect information you provide directly when you:

• Fill out a contact form or request a free estimate
• Call or text our business phone number
• Email us
• Communicate with us in person during an estimate or service visit

This information may include:

• Your name
• Phone number
• Email address
• Property address
• The service(s) you are interested in
• Any details or messages you include in your inquiry
• Photos of your property that you share with us or that we take during an estimate (with your permission)

Information we do not collect

• We do not collect payment card information through this website. Payments are processed in person or through a separate payment processor.
• We do not collect Social Security numbers, driver's license numbers, or other government-issued identifiers.
• We do not knowingly collect information from children under 13.

How we use your information

We use the information you provide to:

• Respond to your inquiry and schedule an estimate or service
• Contact you about the service you requested
• Send appointment confirmations and reminders
• Follow up after a completed job to confirm satisfaction
• Maintain records of services performed at your property
• Send occasional service reminders if you have opted in (you can opt out at any time)

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Where your information goes

Form submissions from this website are sent to our customer management system (GoHighLevel) so our team can respond to your request. Your information may also be stored in the following systems:

• Our CRM (customer relationship management) system for scheduling and follow-up
• Our email system for communication
• Our phone system for call and text records

These systems are hosted by third-party providers who maintain their own security and privacy practices. We select providers who follow industry-standard data protection practices.

Cookies and tracking

This website uses Google Analytics (GA4) to understand how visitors find and use our site. Google Analytics collects anonymized data about page views, traffic sources, device types, and general geographic regions.

We also use Google Tag Manager (GTM) to manage our analytics and conversion tracking scripts.

These tools may set cookies on your browser. You can control or block cookies through your browser settings. Blocking cookies will not prevent you from using our website or submitting forms, though it will limit our ability to understand how visitors use the site.

We do not use cookies for advertising retargeting. We do not run display ads or participate in ad networks.

Data retention

We retain customer information for as long as it is useful for providing service and maintaining our business records. For customers who have received service from us, we keep records for at least 3 years for warranty, insurance, and tax purposes.

If you submitted a form but did not become a customer, we retain your information for up to 12 months to follow up on your inquiry. After that, we delete it from our active systems.

Data security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. Our website is served over HTTPS (encrypted connection). Our CRM and email systems require authentication to access.

No method of electronic storage or transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your rights

You have the right to:

• Request a copy of the personal information we have about you
• Ask us to correct inaccurate information
• Ask us to delete your information from our systems
• Opt out of marketing communications at any time

To exercise any of these rights, email us at info@classicpressurewashing.com or call us at (407) 587-6335. We will respond to your request within 30 days.

California residents

Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding their personal information, including the right to know what information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information to third parties.

To submit a CCPA request, contact us using the information in the Contact section below.

Third-party links

Our website may contain links to third-party websites, including Google Maps, our Google Business Profile, and social media pages. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to this policy

If we make changes to how we handle your information, we will update this page. The date at the top tells you when it was last revised. If we make material changes, we will note it prominently on the site.

Contact

Questions about this policy? Reach us at info@classicpressurewashing.com or call (407) 587-6335.

Classic Pressure Washing & Window Cleaning
Orange City, FL 32763